Privacy Policy

Welcome to CapiRocket. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and disclose your information across the CapiRocket Platform.

1. Information We Collect

Information You Provide to Us

• Account Information: When you register for an account, we collect information such as your name, email address, phone number, and password.
• Identity Verification (KYC): To comply with legal obligations, we collect identity verification information, including your legal name, date of birth, address, and government-issued identification documents (e.g., passport, driver's license).
• Financial Information: To facilitate transactions, we may collect information about your bank account, credit card details, or other payment details.
• Communications: When you contact us for support or other inquiries, we collect the information you provide in your communications.

Information We Collect Automatically

• Usage Information: We collect information about your interactions with our services, such as the pages you view, your trading activity, transaction history, and other actions on the platform.
• Log Data and Device Information: We automatically collect log data and device information when you access and use our platform. This includes your IP address, browser type, operating system, and device identifiers.
• Transaction Information: We collect information related to your transactions on the platform, including the date, time, amount, and type of transaction.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services.
• To verify your identity and comply with our legal and regulatory obligations (e.g., Anti-Money Laundering laws).
• To process transactions and send you related information.
• To provide customer support and respond to your requests.
• To communicate with you about products, services, promotions, and updates.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect and prevent fraud, abuse, and other harmful activities.

3. Data Security

We implement robust security measures to protect your information. These include 256-bit SSL encryption for data in transit, two-factor authentication (2FA), and holding the majority of user funds in secure offline cold storage. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

4. Your Rights

You have certain rights regarding your personal information, subject to local law. These may include the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate personal information.
• Request that we delete your personal information.
• Object to or restrict our processing of your personal information.

To exercise these rights, please contact us at privacy@capirocket.com.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our platform prior to the change becoming effective. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@capirocket.com.